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Our testimonials

Life Puzzle has transformed the way I lead people and protect my focus. I understand my team differently now - what motivates them, how to communicate with them, and what they need from me to do their best work. What has made me a more effective leader across the board.

One thing that really benefited me was learning to Frame For Outcomes and have difficult conversations that drove a constructive result. I'm not someone who avoids hard conversations, but I wasn't always getting the outcomes I wanted, or action that was propelling us forward. Having that framework in my pocket now, and being able to keep it productive, is something I wish I'd learnt years earlier.

I didn't know exactly what to expect going into the program, but it was exceptional. It's made a profound impact on all the leaders in our team - the whole leadership team levelled up in a way I don't think anyone quite anticipated. The results were phenomenal.

Cassandra Scarpino| Director of Marketing and Projects, Alliance Corp Property Experts

Before this leadership program, I was a really good doer - but I didn't have a lot of faith and trust in others to do the doing for me. The leadership coaching gave me the tools to figure out who I can trust, what they need help with, and how to communicate effectively.

The two tools I'll always use are pre-framing and how-and-what questions. I pre-frame exactly what needs to be done, show them what to do, and then use those questions so they come up with the answers themselves. My new staff are already self-sufficient - they're figuring things out, then coming to me just to verify. More often than not, they're getting it right.

Another huge shift for me was learning how to hold people accountable without damaging the relationship. I can go to someone now and say, "Hey, we spoke about this - fix it up," and I don't have that fear of losing the team culture, because they've given me permission to call them out. Everyone has genuinely gotten better at their job because of that accountability.

What I really appreciated was that Lisa understood things I didn't necessarily agree with, calibrated them to what worked for me, and never forced anything that didn't fit. It's been a very natural progression of my skills - I didn't have to become someone different. I just got better at the things I was already doing.

Marcus Rothwell| Operations Manager, Capital Group

Yesterday I did the Techniques to Engage & Influence Stakeholders training! It's really hard to create engaging courses when it comes to sales or even just influencing stakeholders but the team at Life Puzzle absolutely blew my expectations out of the water. I wrote so many notes that I needed a new notebook afterwards!! Engaging, inspiring and overall your walk away with a strong sense of direction knowing what to do in your sales journey. Every single business that does sales should absolutely book a session with this team!! Pure gold!

Rose McAlister| Recruitment Professional, Aquent Australia

Life Puzzle has helped develop my conscious and sub-conscious thinking and understanding how information is perceived and interpreted. One area that stands out is the coaching and support on a personal and professional level. It has given me the confidence in my own ability professionally and helped me upskill and coach my own team to become leaders.

Jarryd Russo| Fleet Manager, Capital Group

Working with the Life Puzzle team over the past year has been the most enriching and rewarding growth experience - professionally and personally. The resources provided are the ultimate toolkit for ongoing reference. Would highly recommend!

Audrey Hill| L'Oreal Professional Products Division ANZ

Working with Life Puzzle over the past 10 months has been an amazing journey. The team was genuinely invested in my growth, delivering content that was both thought-provoking and deeply insightful. They don't just provide 'theory' they provide real tools and coached me through real scenarios. It’s been a pleasure to partner with them, and I am grateful for the positive impact they’ve had on my leadership journey.

Simone Secombe| Customer Success Manager, Perfect Gym Solutions

Chandell has a consultative approach to our project engagements that she has delivered for L’Oréal. Instead of trying to fit us into a predetermined mold, she is genuinely curious and interested in partnering with us to understand our desired outcomes. She worked with our objectives to map out a path in order to achieve successful outcomes. One of our key team members recently attributed her coaching success with clients to the learnings she gained from a program delivered by Chandell. I highly recommend Chandell for her engaging presentations and practical experience. Her trainings resonate with everyone, from executives and regional managers to salon owners and field team members. She not only addresses mindset, motivation, and communication in business and leadership, but also explores the strategic business vision and the tactical requirements of building a successful team.

Sylvia Stewart| Director - Education, L’Oréal Professional Products Division ANZ

We recently had the opportunity to participate in a sales training workshop conducted by Brad, which catered to our law firm's unique needs. Brad's extensive knowledge and the way he structured the session with practical examples and engaging activities truly stood out. He demonstrated a deep understanding of our challenges and offered clear, actionable insights that resonated with our team. The workshop was well organised, with a balance of informative content and interactive sessions that made the learning experience both effective and enjoyable. Brad’s approachable manner and thorough presentation skills made complex topics easy to understand. It was a great session that has left a lasting impact on our team’s approach to sales. I would highly recommend Brad and Life Puzzle to any firm looking to deepen their understanding of sales strategies in a meaningful way

Christian Bolog| Partner, The Family Lawyer

Since implementing what I learned in Confident Conversion: 90 days to More Cash, More Clients, More Impact, I have had a 100% conversion rate from my initial sales conversations into our coaching program. The total contract value of these conversations alone was $82,000. My conversion usually sits at around 50%, but 100% that is mind blowing. What’s best is I thoroughly enjoyed the process.

Jay Chapman| Senior Coach, The ZING Project