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Life Puzzle - Transforming Lives. Empowering People.

Our Mission

To empower our clients and help them become the person they were designed to be, achieve everything they’ve ever dreamed of, and build economic, professional, and personal resilience.

People are at the heart of our vision so we’d like you to meet our growing team.

Life Puzzle Headshots Melbourne Edited By Ksenia Belova Chandell

Chandell Labbozzetta

CEO, Co-Founder & Master Trainer of Neuro Linguistic Programming (NLP)

Chandell Labbozzetta, the co-founder of Life Puzzle and Australia’s first Neuro Linguistic Programming (NLP) Master Trainer is a popular and effective NLP Sales Trainer. She works with Global and National brands to design, and deliver sales and mindset training programs that help businesses create more cash, more clients, and more impact through their people.

Chandell achieved the title of Sales Leader with Nutri-Metics at the age of 14 and went on to win personal and team performance awards in Corporate Business Development and Marketing for companies like KPMG. In 2005, Chandell suffered from professional burnout and severe depression as a result of many years of suppressed emotions and stifled disappointments. In 2006, after months of therapy Chandell discovered Neuro-Linguistic Programming (NLP) and the answer to her issues of self-worth and achievement. In 2017, she became the first Master Trainer of NLP in Australia to be certified by the Tad James Company.
Through Life Puzzle, her goal is to As a popular Sales & Business Development Trainer and Coach, Author, and Motivational Speaker. Chandell’s dynamic personality and honesty are engaging and her passion to empower others to overcome obstacles and achieve their personal and professional goals is infectious and fosters confidence.

Through Life Puzzle, her goal is to combat the miasma of depression, addiction, and violence, that is overtaking our society by helping clients overcome their inner demons, build profitable businesses, and develop satisfying relationships and deep resilience. She uses an integrated approach which includes techniques from NLP, Time Line Therapy®, Hypnosis, and business development to help clients achieve amazing outcomes.

Beyond Mindset

Chandell’s own experience, as well as that gained through over 20 years working with teams and clients, supports her conviction that mindset plays a crucial role in happiness, performance, and health. After her recovery, Chandell returned to the Corporate World and helped an under-performing sales team to grow their business by 400% in 6 months by applying the methods she wrote about in her best-selling book, “Confident Closing”, and now teaches in online courses, in-house trainings, and private coaching. You can join the many individuals and businesses each year who say, ‘Thank you, Chandell. You have transformed my business and my life!

Different isn’t always better, Better is almost always different.”

Paul Labbozzetta

General Manager, Creative Lead, Master Practitioner of NLP

As the General Manager and Creative Lead, Paul’s approach to our Team, Clients and Community can best be described by the Latin Phrase “in omnia paratus” – “Prepared for All Things”. Paul has spent most of his career in service and leadership roles across Retail and Aviation and his commitment to support and lead through service is memorable to all he meets.

Joining the Life Puzzle Team in 2019, Paul has never been satisfied to merely deliver service and information alone, in his role he is dedicated to driving our Grand Vision from Concept to Action and Implementation. This ensures that our Clients get access to our Training Innovations, Top Class tools that support their learning; providing a memorable, smooth experience with our entire Team.

Through his genuine ability to build deep connection with people and interpret their needs, Paul champions initiatives to foster relationships and create curiosity through social and digital media. His goal is to use digital presence to nurture and contemporary visual culture to create vital connections with buyers.

Certified as a Master Practitioner of NLP, Paul understands the value of the tools our clients are armed with to make a difference to their outcomes in every aspect of their lives.

“Being INTERESTING is not as compelling as being INTERESTED.”

Paul Newphoto
Kahlia Bio Image

Kahlia McHugh

Executive Assistant to Chandell Labbozzetta

Kahlia has a strong background in Operations Management and Administration and has already earned recognition and awards for her innovative and service-driven performance in her previous roles at corporate organisations.
She is committed to providing unparalleled service to Life Puzzle’s customers by developing processes and systems to streamline the ‘ordinary’ interactions so that we all have time and energy to focus on the unique and extraordinary interactions that take our customers’ experience and growth to the next level. From her first interview at Life Puzzle we recognised the amazing synchronicity between her approach to Operations and Service and our approach to Leadership and Sales as we both focus on human systems enhanced by clear processes that exponentially increase impact and success.

At Life Puzzle, Kahlia is using her extensive skills to manage Chandell’s complex schedule, ensure that Chandell has the resources needed to overdeliver on her commitments and is free to add the unique personal touches that bring joy to our clients, oversee strategic planning and project management. She also takes care of Chandell’s administrative communications.

Kahlia’s constant pursuit of excellence and growth, commitment to customer service, and her disciplined approach to systems, structures, and processes provides Chandell with the freedom to consistently extend and expand the transformation Life Puzzle is bringing to the corporate world in the leadership, sales training, and personal development arena.

“Your present self is not your final chapter; it is the groundwork for the masterpiece you are yet to create. No matter how far you have come, the possibilities ahead are even greater.”

Brad Greentree

Head of Training, Master Trainer of Neuro Linguistic Programming (NLP)

As a business owner that was staring down the barrel of bankruptcy with $500k of debt Brad understands the feeling of despair, frustration and anxiety about not knowing what to do next.

His dire situation led him to discover the processes used by business coaches and since 2006 he has been teaching and coaching 1000s of people the process of saying goodbye to their old way of thinking and helping them breakthrough to creating a happy, fulfilling life. One where they can achieve true confidence in themselves to be, do and have what they choose in any aspect of life. (For the record, he didn’t end up bankrupt and he found success again).

One of the core truths Brad lives by is that our mind and behaviour can be our greatest advocate that leads us to incredible success OR our greatest enemy that keeps our potential locked away… The choice is ours.

Brad’s core competencies are connected to helping people break through the mental barriers that hinder their potential and develop the behaviours that ensure success and happiness at the highest level as well as implementing business systems that create an empowering team culture, an enjoyable workplace, and plenty of free time for family, friends, and hobbies.

Whether it’s working through emotional issues that are holding you back or breaking through self sabotage that is stopping you reaching your professional goals, Brad has helped with it all.

Now a Master Trainer of Neuro Linguistic Programming (NLP), Instructor of Hypnosis and a Leading Sales Strategist, Brad is committed to helping people reach their desired potential and won’t stop until the job’s done.

Obstacles are our Friends, in every situation there is an opportunity to win or to learn

Brad Newphoto
Alex Bio

Alexandra Orchard Monti

Executive Business & Leadership Coach, Master Trainer of Neuro Linguistic Programming (NLP)

Alex has worked in both the corporate and private sectors for many years prior to transitioning to personal development and business coaching. She has been coaching for most of the past 12 years, working with a world-leading coaching company to deliver trainings in the corporate sector.

She is committed to staying on the cutting edge of her field and exploring ways of delivering lasting personal and business results faster. One of the things that attracted her to Life Puzzle was the opportunity to work closely with Chandell and Brad and contribute to their ground-breaking developments in the leadership and sales coaching arena.

Professional success is never just about your technical skills, it’s also about your communication and leadership skills, your ability to grow and cope with a changing environment, and the vision and principles you uphold. Alex’s dynamic personality and her ability to work with clients to identify and release trauma, failure, and unhelpful beliefs is well-known. She brings warmth and energy into her sessions creating an atmosphere for growth and transformation in every area of life and setting the scene for cultural transformation in growth-minded business settings.

“The unchanging secret to greater success and happiness in every context is a growing ability to understand and communicate effectively with others so you can create win-win-win outcomes. Personal development is the key to career and business success.”

Debra Hilton

Magnetic Marketing Dynamo, NLP Trainer & Coach

Direct-response copywriter, ghostwriter, NLP Trainer & Coach, Debra helps our clients refine their marketing message and focus on creating marketing assets that generate results.

She also works with selected coaching clients, delivers training, and provides marketing consulting to help you build a library of assets you can use for years.

“One prospect who wants to work with you, rather than any other option is better than five tyre-kickers looking for the best price.”

Debra Newphoto
Abegail Newphoto

Abegail Bontes

Client Concierge & Administration

Abegail is our Customer Service maestro and your first port of call for enquiries, questions, or requests. She is responsible for providing prompt, accurate answers to your questions and ensuring that you are well looked after.

Building relationships with clients and stakeholders alike, Abegail is effervescent, always ready to go above and beyond, and will do her very best to ensure your journey with Life Puzzle is smooth, memorable and efficient.

“What can I do to help you achieve what you want to achieve faster.”

Teresa Labbozzetta

Co-founder, Trainer of NLP, 1956 – 2019

Teresa was born in Portugal and arrived in Australia at the age of 8 speaking very little English. Her determination to solve problems, optimism, and bright smile helped her thrive during those early years. She was always looking for ways to create change that was not merely superficial, but reached down to the heart.
She spent more than 30 years as a successful hair salon owner and beauty therapist owning several salons around Melbourne and teaching Hair & Beauty at schools such as John Morrey, The Australian College of Hair and Beauty and The Melbourne College of Hair and Beauty.

In 1998 Teresa was diagnosed with breast cancer which required radical treatment and she credits her journey back to health to learning to “focus on the things that you want, and listening to your body’s needs”. During this time, Teresa was a Sales Director with the popular skin care company, Nutri-Metics. In just six months she recruited and mentored women and men and built her downline team to over 275 people. Through this journey, she learned the power of Neuro-Linguistic Programming (NLP) and Hypnotherapy as tools that help people experience inner healing, growth, and genuine satisfaction. As a Master Coach and Hypnotherapist Teresa’s goal was to give people the tools to achieve their goals and live the life of their dreams, rather than simply ‘making the best of things’ because she realised that it’s what we feel inside us that makes our lives worth living.
Teresa died in 2019 of pancreatic cancer. Right up to her final days she continued to reach out to others and bring joy and hope to those who were caring for her, but her vision has not died Life Puzzle continues her legacy of transformation through personal and economic empowerment.

Abegail Newphoto

Abegail Bontes

Client Concierge & Administration

Abegail is our Customer Service maestro and your first port of call for enquiries, questions, or requests. She is responsible for providing prompt, accurate answers to your questions and ensuring that you are well looked after.

Building relationships with clients and stakeholders alike, Abegail is effervescent, always ready to go above and beyond, and will do her very best to ensure your journey with Life Puzzle is smooth, memorable and efficient.

“What can I do to help you achieve what you want to achieve faster.”

The Life Puzzle Guarantee

Life Puzzle’s coaches and trainers facilitate your growth and development. That means we are committed to doing everything possible to help you get the outcomes you want, but we can’t do it for you.

All our work is guaranteed – because our experience has shown us that our clients always get results. If you go through the entire process of therapy, attending all the sessions and completing all the tasks, and then allow up to 2 weeks for the process to integrate and have not achieved the desired outcome then we will work with you at no charge until you do get the results you want. It is your responsibility to communicate your results to us and to confirm whether or not you have achieved your purpose of undertaking these sessions. Our liability is strictly limited to the amount paid for the therapy of coaching.

In our model of the world, there are no un-resourceful people, only un-resourceful states. Therefore we help our clients to recognise the unconscious beliefs that keep them trapped in their present circumstances.
We use a combination of Neuro-Linguistic Programming (NLP) techniques, Hypnotherapy, and Business Practices to help our clients achieve their goals in all areas of life and make the choices you need to improve your financial, business, personal or professional development.

In 2009, Chandell & Teresa Labbozzetta decided it was time to stop treating their mission to empower others to take control of their inner and outer landscape as a hobby and make it their full-time occupation… and so Life Puzzle was born to help people resolve conflicts and disentangle their complicated lives.

Right from the start they knew that economic pressure was a major cause of family and health breakdown, and over they years they saw the personal and intergenerational costs of that reality grow. Today, we all know the importance of mental health and setting boundaries, but Chandell & Teresa were at the forefront of that movement.

Life Puzzle emphasises three very practical strands of intervention that deliver this transformation quickly and easily:

  1. Building sales, negotiation and communication skills;
  2. Profitable business skill that are often ignored; and
  3. Inner transformation because many sales and business problems are solved when our underlying beliefs and assumptions are diagnosed and addressed.

Our core programs in business and NLP run for 13 weeks with ongoing coaching and corporate team training programs that run for 6-12 month sequences.

If this sounds like something you need to learn more about, why not start with our Business Sales Health Quiz
Take the quiz today to see how you score!

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