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building rapport

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  • NLP Techniques/Winning Vocabulary: Building Rapport With Words

    #TuesdayTips Understanding how people think isn’t just a good sales technique, it also is a great relationship-building skill that helps in all areas of your life! I’ve already talked about how Internal Representation Systems (IRS) work and how identifying them can help you communicate better on many levels.  This post is focused on identifying the […]

  • NLP Techniques: Building Rapport Through Matching and Mirroring Behaviour

    #TuesdayTips Years ago when I was employed as a sales person, I attended a meeting with a gentleman.  From the moment I walked into the board room of this big corporate organisation, I immediately got the impression that he wasn’t really tuned in to anything I had to say.  As soon as I realised this, […]

  • Asking for Help and Reframing Issues to Build Rapport

    #TuesdayTips Three of the hardest phrases for people to say are: “I love you;” “I’m sorry;” and “I need help.”  It’s sad really, because I’m sure that if we could express our dependence on others, humble our pride, and admit our insufficiency they world would be a happier place.  “I love you,” tells other people […]