Phone: (03) 9563 9978 | [email protected]
Life Puzzle

Believe | Achieve | Succeed

  • NLP: The Itty-Bitty-Shitty Committee Inside Your Head Is Killing Sales

      #TuesdayTips   What’s going on in your mind while you are talking to prospects and clients? Does it matter?   I don’t know what is going on in your mind while you are talking about your product or service, I do know that it matters! In fact, if you are struggling to sell I […]

  • NLP for Business: You Don’t Trawl for Trout!

    #TuesdayTips If you’re a fisherman, you know the importance of being in the location where the fish you are looking for hang out and having the right bait to attract them. In business it’s no different.  Once you have a vivid picture of exactly what type of person is your target market you can work […]

  • NLP for Sales: Maybe Your Niche Isn’t What You Think It Is

    #TuesdayTips Margie had a niche – she was quite confident about that, but I wasn’t quite so sure, so I asked her, “Who is your ideal target market?” “Single women over 30” was her instant response. “Great, so am I your target market? – I’m single and over 30.” “Umm … I don’t think so.” […]

  • NLP Techniques: Building Rapport Through Matching and Mirroring Behaviour

    #TuesdayTips Years ago when I was employed as a sales person, I attended a meeting with a gentleman.  From the moment I walked into the board room of this big corporate organisation, I immediately got the impression that he wasn’t really tuned in to anything I had to say.  As soon as I realised this, […]

  • NLP for Business: What Is An Elevator Pitch?

    #TuesdayTips The elevator pitch is one of the essential business tools you need.  It’s rumoured that the elevator pitch came out of the process screenplay writers used to get the attention of producers and directors in Hollywood.  They were so hard to book time with that script writers would go to the movie office and […]

  • NLP for Business: There are Riches in Niches

    #TuesdayTips Many businesses work within a single theme that has various elements and aspects to it.  The problem is that if someone asks you what you do, most people head for the biggest umbrella they can hide under and say something like, “I’m an accountant, (or a lawyer, or a teacher).” This is a conversation-killer.  […]

  • Why People Buy and Why it Matters

    #TuesdayTips “I really think you’ll love this skincare product, it’s 100% plant-based and all the packaging is environmentally-friendly and …” “That’s not what I’m really looking for in my skin-care regime.  I want quick, easy, and effective.” was my response. “But …” And she’s lost me.  She didn’t listen.  Yes, I care about the environment, […]

  • Asking for Help and Reframing Issues to Build Rapport

    #TuesdayTips Three of the hardest phrases for people to say are: “I love you;” “I’m sorry;” and “I need help.”  It’s sad really, because I’m sure that if we could express our dependence on others, humble our pride, and admit our insufficiency they world would be a happier place.  “I love you,” tells other people […]

  • Bob, The Photocopier Man – An Ultra-Kinaesthetic

    #TuesdayTips Maybe you never make a buying decision on the basis of your personal response to the sales person.  I’ve had people say that to me, “All my business decisions are purely logical – I don’t need any of that rapport stuff!” And the next words out of the mouth are, “No, there’s just something […]