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  • The Art of Asking Questions and Uncovering What You Need to Know

      #TuesdayTips   This post is part of a series filling out details on the 5-step sales process [Link to #16] Building Rapport; [Link to #20] Asking Questions; Establishing Need & Value-Add; [Link to #22] Proposing a Solution; [Link to #23] Closing the Sale. [Link to #24] I’ve listed them sequentially, but of course you […]

  • How to Easily Build Rapport With Just About Anyone

        #TuesdayTips   Building rapport is a key skill that makes our relationships run more smoothly in every area of our lives so it’s worth investing some time in thinking about some key techniques that help us establish rapport as quickly and easily as possible. I’ve  written about the entire 5-Step Selling process in […]

  • Selling Solutions

      #TuesdayTips   The other day I was saddened to hear a parent say to their Scout leader, “I don’t want my child involved in selling items to raise money.  My child is no sales person, he’s a good boy.” I was even more startled to hear the Scout leader respond, “It’s OK.  This year […]

  • S.M.A.R.T. Goals and Your Unconscious Mind

          #TuesdayTips   Do you know what the Number 1 reason people don’t set goals is?  It’s because they are afraid of failure.  Sometimes clients say, ‘I don’t know what I want?’ – what they often mean is, ‘I’m not clear that I can achieve what I really want so I’ll pretend I […]

  • Do You Want to Make Your Life Easier and More Fun?

        #TuesdayTips   We all have patterns of communication that are shaped by our experience, our upbringing, and our personality.  Sometimes we make excuses for ourselves: “That’s just the way I am.”  “It always comes out like that.”  “If people want to get upset, that’s their problem.”  Sometimes we worry about the number of […]

  • The 5 Step Sales Process That Works

        #TuesdayTips   I was about 14 when I started selling Nutrimetics to my friends at school.  They were polite and sort of interested but I didn’t get many sales during lunch hour.  A couple of them thought their Mums might be interested and held parties at home – and that was when my […]

  • The Small Business Trap – Why Businesses Fail (Part 1)

        #TuesdayTips   It’s a pretty consistent fact around the world that approximately 50% of small businesses fail within the first two years of operation and only about 8% of them make it to 10 years.  Michael Gerber discusses the reasons for this at length in “The E-Myth Revisited”, but I’d like to discuss […]

  • Flexible Communications Wins Every Time

        #TuesdayTips   Have you ever wondered why some people seem to get on really well with almost everyone, while others are constantly complaining about the way other people treat them?  The answer probably likes in the flexibility of their communication system. I used to have a very fixed idea about how people who […]

  • Communication, Filters, and Your Professional Relationships

        #TuesdayTips   Our brain is assaulted by over 11million bps (bits per second) of information, but it can only process a tiny fraction of that – 126 bps to be precise.  So how do you decide which bits are worthy of attention?  That’s the role of your filters.  If you didn’t have filters, […]

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